Turn good meals into Google reviews
Guests rate their meal right after paying, while they still mean it. Happy guests get a one-tap path to your Google profile. Critical guests get a direct line to you instead.
Reviews
Catch the feedback while it is warm
The rating card sits on the order status page, on the guest's own phone. No tablet at the door, no QR on the receipt, no begging.
- One tap to rate, right after payment
- Four and five stars lead to your Google profile
- One to three stars turn into private feedback for you
- An optional email invitation after the meal, for guests who left an address
- Ratings, comments and trends live in your portal
The review funnel
- 01
A guest pays, and the status page asks how it was.
- 02
Happy guests tap once more and land on your Google profile.
- 03
Critical guests write to you, not to the internet.
- 04
You read everything in the portal, next to the order it belongs to.
Rating on the status page · Google handoff at 4 stars and up · Private feedback below · Optional email invitation · Ratings in your portal
Timing beats reminding
Most review requests arrive the next morning, in an inbox, from a restaurant the guest has already mentally left. Settle asks on the order status page, seconds after payment, on the phone the guest is already holding.
That is the moment the meal is still present: the plates are being cleared, the mood is still at the table. A rating is one tap, and one tap is exactly how much effort a happy guest is willing to spend.
Two doors, both honest
4 to 5 stars
One more tap and the guest is on your Google profile with the review form open. The distance between a great evening and a public review shrinks to seconds.
1 to 3 stars
The guest is invited to tell you directly. The comment lands in your portal, attached to the exact order, table and time, so you know what actually happened before you respond.
Settle can also email an invitation after the meal to guests who left an address. You choose whether to use it at all, and your guests are asked once, not chased.
Played straight
Guests write their own words
Settle never writes, posts or embellishes a review. It only shortens the path for guests who already want to speak.
Critical feedback reaches only you
Low ratings open a private message to you instead of a public form, attached to the order it belongs to.
Nobody gets nagged
The rating card sits quietly on the status page. Nothing pops up, nothing blocks the screen, and a guest who ignores it hears nothing more.
Review questions
Can unhappy guests still post to Google?
Yes. Nothing is blocked and nobody is stopped; the funnel is a nudge, not a gate. It makes the public path effortless for happy guests and the direct path effortless for critical ones.
Where do private comments end up?
In your portal, next to the order they belong to, with table and time. You see what was ordered and when, which makes the feedback actionable instead of anonymous.
Will my guests be pestered for reviews?
No. The rating card just sits on the status page, and a guest who ignores it hears nothing more. The email invitation is optional, goes only to guests who left an address, and arrives once after the meal.
Do I need a Google Business profile?
For the Google handoff, yes: you paste your review link once in the settings. Without it, ratings and comments still work and stay in your portal.
Keep exploring
Ready when your guests are.
Set up your restaurant today: menu, QR codes, payments. Your first paid order can happen before the next service.
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